Target Group

Managers, Supervisors or anyone wishing to expand and advance their interpersonal and managerial skills.

At the end of the training, participants should be able to;

1. Identify the elements and principles of communication
2. Explain the communication process and demonstrate how it works
3. Demonstrate the ability to prepare and present short speeches
4. Describe and practice key listening skills
5. Prepare a clear and informative piece of written communication
6. Identify common communication problems in business
7. Demonstrate the ability to ask probing questions that can lead the required information
8. Identify the various non-verbal communications and the related interpretations
9. Develop effective listening skills
10. Demonstrate the ability to resolve conflict arising from communication gaps

Course Outline:

• Effective Business Communication
• Principles and Processes of Effective Business Communication.
• Business Reports and Technical writing.
• Effective listening and presentation skills
• Conflict Management

Duration: 2 Days

Cost: N60, 000.00

Note: The is also available for Customised training by duration, venue & Fee