C4 Training

Organizational Growth, Management & Employee Performance Workshop (ENUGU)
2023-11-29 09:00 - 2023-11-30 16:00 UTC | Enugu, No 22, Awolowo Street, Behind Uwanu Police Station,, Uwani Enugu, Nigeria
INTRODUCTION
Organizational growth is about a company reaching a point where it can consider expansion, increase in volume of operation, infrastructure and additional options to generate more revenue. Management and employee’s performance are part of those ingredients that make growth feasible. Organisations cannot growth without visionary leader, astute management personnel and devoted & performance driven employees.
Furthermore, businesses are meant to be going concerned and to outlive its owners; and it is in the spirit of business continuity that this interactive C4 Consultants training course has been designed to help participants challenge the status quo and champion positive changes that bring organisational growth in their places of work.
At the end of this training course, participants attending the Organizational Growth, Management & Employee Performance workshop will be able to develop the following competencies:

Leading change activities in the organisation.
Developing change agents in their respective units.
Identifying change drivers and harnessing the values to implement change.
Implementing Performance Management Systems.
Conducting good Employee Performance Appraisals.

TRAINING OBJECTIVES
This organizational efficiency and performance improvement workshop aims at enabling participants to achieve the following objectives:

discuss the various types of organisational growth;
explain how to achieve organisational growth;
Identify the various drivers of organisational growth;
explain succession planning and how it can bring about organisational growth;
explain performance management and its relationship with organisational growth;
Discuss the flaws of performance appraisal and how to overcome them; and
demonstrate how appraisal should be conducted successfully.

WHO SHOULD ATTEND?
This C4 Consultants training course is designed specifically for:

Executive Directors of SME Organisations
Entrepreneurs & Investors
Managers and Senior Officers
Those leaders and managers who aspire to develop a new set of values into their work, plus those who will manage long into the future.

TRAINING METHODOLOGY
C4 Consultants courses utilise varieties of proven adult learning techniques to ensure maximum understanding, comprehension and retention of knowledge. Interaction, practical exercises and case studies (Learning-by-doing techniques) to ensure practical understanding and retention of information will also be applied.

TRAINING OUTLINE
Day 1: Organizational Growth and Succession Planning

Organisational Growth
Change Management & Growth Drivers
Succession Planning and Management

Day 2: Business and Performance Management

Business management & Administration
Performance Management

Employee Performance Appraisal.
Duration: 2 Days
Cost: N130,000.00
Note: The is also available for Customised training by duration, venue & Fee

Workshop on Managing Hospital Business (PH)
2023-11-13 09:00 - 2023-11-17 16:00 | Port-Harcourt, Teadro Info-Tech Building, 51/76 Stadium Road,, Opposite Trust Fund, Rivers State, Nigeria
INTRODUCTION
Managing a hospital is multifaceted and multidisciplinary activity covering clinicals, administrative, pharmaceuticals, diagnostics, nursing, finance, maintenance and so on. It is about managing all the activities in a hospital without violating any regulatory rules and yet ensuring the humanitarian aspect of the service and patients’ rights are duly maintained. While it is agreed that management functions apply in every industry and organization, it is also important to note that managing a hospital is a complex activity in itself because of the nature of the business and other legal & ethical restrictions involved.
In this intensive, exciting and interactive workshop, C4 Consultants will focus on helping participants to develop relevant skills required to manage hospitals as business entity, ensure adequate return on the investments of the owners; while providing topnotch service to clients and complying with regulatory rules and standards.
At the end of this workshop, participants will be able to develop skills in:

Ensuring adequate patients’ care and satisfaction.
Developing and monitoring hospital budgets.
Problem Solving and conflict resolution in hospitals.
Asset Management and Replacement Plan.
Budget & Budgetary Control.
Inventory & Stock Management.
Risks Associated with Hospital Business Operations.
Statistics, Data & Management Decision Making in hospitals.

TRAINING OBJECTIVES
At the end of this workshop, participants will be able to:

explain the requirements for hospital administration & management;
discuss the various functions of management & administration in the hospital;
apply the principles of management in hospital business;
develop functional budget for a hospital;
Identify the risks associated with hospital business;
demonstrate various soft skills required in managing hospitals as a business; and
apply data analysis results in making effective hospital business decisions.

WHO SHOULD ATTEND?
This C4 Consultants training is designed specifically for:

Medical Directors;
Hospital Administrators / Managers;
Hospital Accountants;
Pharmacists;
Lab Scientists;
Medical Radiographers;
Matrons / Nursing Services Coordinators
Charge Nurses / Senior Nurses;
Hospital Support Staff; etc.

TRAINING METHODOLOGY
C4 Consultants courses utilise varieties of proven adult learning techniques to ensure maximum understanding, comprehension and retention of knowledge. Interaction, practical exercises and case studies (Learning-by-doing techniques) to ensure practical understanding and retention of information will also be applied.

DETAILED TOPICS / COURSE OUTLINE
Day One: Hospital Administration & Management
Module One: Overview of Hospital Administration & Management

Introduction
Overview of Management & Administration
Strategic Leadership & Core Values

Module Two: Managing Human Resources

Manpower Resourcing & Staffing
Human Capital Development & Talent Management
Employee Performance Management
Compensation and benefits
Employee relations
Employee Satisfaction
Labour laws and legal compliance
Employee Safety and Health
Human Resources Information System (HRIS) analysts.

Day Two: Hospital Facility Management and Accounting
Hospital Facility & Asset Management

Stores, Inventory & Asset Management
Facility Management
Contract & Procurement Management
Logistics Management

Hospital Finance & Accounting

Health Budgets
Financial Prudence
Hospital Assets & Liabilities
Cashflow Statement & Management
Medical Billing Process
Debt Recovery Strategy
Factors affecting Critical Thinking

Day Three: Health Records, Statistics and Data Analysis

Medical Records
Health Quality Matrices
Length of Stay
Readmission Rates
Mortality & Morbidity Rates
Bed Utilization or Occupancy Rates
Average Cost per Discharge
Hospital Incidents Rate
Operating Margin
Bad Debs
Disease Prevalence Rate

Day Four: Ethics, Patients’ Rights & Safety and Health Regulators & Professional Organisations
Ethics, Patients’ Rights and Safety

Hospital Legal Framework
Patients’ Rights & Safety
Conflict of Interest
Insurance & Indemnity
Professional Ethics
Confidentiality & Data Protection Regulation
Regulatory Compliance & Licenses
Critical Processes, Procedures & Standard Practices

Health Regulators and Professional Organisations

Medical & Dental Council of Nigeria (MDCN)
Pharmaceutical Council of Nigeria (PCN)
Medical Records Council of Nigeria (MRCN)
Medical Laboratory Council of Nigeria (MLCN)
Radiology Council of Nigeria (RCN)
Nursing & Midwifery Council of Nigeria (NMCN)
Ministry of Health
Nigeria National Radiation Authority (NNRA)

Day Five: Soft Skills for Effective Hospital Administration & Management

Customer Focus
Empathy & Sympathy
Cost Consciousness
Active Listening
Adaptability

Patience
Duration: 5 Days
Cost: N350,000.00
Note: The is also available for Customised training by duration, venue & Fee

Decision Making & Critical Thinking Skills Workshop (ABUJA)
2023-10-30 09:00 - 2023-10-31 16:00 | FCT Abuja, Nigeria Capital Market Institute (NCMI), Abuja, Nigeria
INTRODUCTION
Making decision is an activity that every human being practices every day with various degrees of consequences or outcomes (ranging from bad to good). While it is agreed that anybody can make decisions, it is also a known fact that everybody cannot make effective business decisions. Businesses succeed or fail depending on the various decisions made or is being made by the directors, entrepreneurs, managers, supervisors and other employees of the business. Bearing in mind that management decision could have far reaching consequences on the entire organisation, it becomes very critical for all management staff of the organisation to be trained on critical thinking and on how to make effective business decisions at all times; in other to achieve good success.
This exciting and interactive C4 Consultants training course has been designed to help participants develop critical thinking mindset and capacity for effective business decision making in the organisation.
At the end of this training course, participants attending the Decision Making & Critical Thinking Skills workshop will be able to develop competencies in:

Active listening and information gathering.
Business Decision Making
Problem Solving and conflict resolution
Critical thinking data analysis
Managing business decision making dilemmas

TRAINING OBJECTIVES
At the end of this workshop, participants will be able to:

explain the principles of decision making;
discuss the stages and processes of decision making;
differentiate between hearing and listening;
analyze various business challenges using critical thinking skills;
manage conflicts in the workplace; and
apply data analysis results in making effective business decisions.

WHO SHOULD ATTEND?
This C4 Consultants training course is designed specifically for:

Middle and Senior-Level Executives
Managers, Human resources professionals, Administrators and Supervisors
Medical practitioners (Doctors, Nurses, Pharmacists, Lab Scientist, Radiographers and others)
Other professionals (Bankers, Client Services / Business Development Officers, Accountants and others) who need to improve their business decision making capacity.
Entrepreneurs and Business Owners

TRAINING METHODOLOGY
C4 Consultants courses utilise varieties of proven adult learning techniques to ensure maximum understanding, comprehension and retention of knowledge. Interaction, practical exercises and case studies (Learning-by-doing techniques) to ensure practical understanding and retention of information will also be applied.

TRAINING OUTLINE
Day 1: Effective Business Decision Making

Principles of Decision Making
Active listening & Communication
Problem-Solving Skills
Dilemmas of Decision Making
Effective Feedback Management

Day 2: Critical Thinking and Conflict Management

Critical Thinking
Statistics and Data Analysis for making Business Decisions

Conflict Management and Decision Making
Duration: 2 Days
Cost: N80,000.00
Note: The is also available for Customised training by duration, venue & Fee

Building a Performance Driven Organisation Workshop (LAGOS)
2023-10-04 09:00 - 2023-10-06 16:00 | Lagos CMD, Centre for Management Development (CMD), Management Village, Shangisha, Lagos., Nigeria
INTRODUCTION
Achieving success in business can be a herculean task as it required a lot of devotion and discipline in doing the right thing at the right time and in the right direction: however, when it comes to sustaining the business’s successes and objectives, it requires more than achieving success on the first instance. Building a Performance Driven Organisation is about building an organizational culture where the entire organization is driven by a motivation to perform and achieve organizational success in a consistent manner.
This exciting and interactive C4 Consultants training course has been designed to help participants discover how to make their organisations become performance-driven, thereby improving and sustaining the business profitability and objectives over time.
At the end of this training course, participants attending the Building a Performance Driven Organisation workshop will be able to develop the following competencies:

Driving Organisational Performance.
Developing & Enforcing Performance Management Policy.
Providing Strategic Leadership & Management.
Effective Decision Making.
Managing Business for Results.

TRAINING OBJECTIVES
This organizational efficiency and performance improvement workshop aims at enabling participants achieve the following objectives:

discuss organisational performance management concept;
explain the processes of making their organizations to be performance driven;
develop key performance indicators for their organization’s objectives;
assess the organization’s appraisal and reward system for effectiveness and efficiency;
explain the strategic leadership and management;
apply team building & relationship management skills in achieving organizational success;
develop a Performance Management Policy for the organisation; and
demonstrate how businesses can be managed for results.

WHO SHOULD ATTEND?
This C4 Consultants training course is designed specifically for:

Managing Directors, Medical Directors, and General Managers.
Managers, Administrators, Senior medical officers (Doctors, Chief Nursing Officers (CNOs) / Matrons, Snr Pharmacists, Snr Lab scientists, etc.).
Senior Officers (including Charge Nurses in hospitals) and Supervisors.
Those leaders and managers who aspire to develop a new set of values into their work, plus those who will manage long into the future.

TRAINING METHODOLOGY
C4 Consultants courses utilise varieties of proven adult learning techniques to ensure maximum understanding, comprehension, and retention of knowledge. Interaction, practical exercises, and case studies (Learning-by-doing techniques) to ensure practical understanding and retention of information will also be applied.

TRAINING OUTLINE
Day 1: Performance Management System

Performance Management System
Employees Performance Vs Organisational Performance
Setting Organisational Goals
Developing Employees for Performance
Employees Performance Evaluation
Reward Management

Day 2: Strategic Leadership and Management

Performance Management Policy
Organisational Performance Evaluation
Strategic Leadership & Management
Team Building & Relationship Management
Business Strategy & Implementation

Day 3: Managing Business for Results

Effective Decision Making

Managing Business for Results
Duration: 3 Days
Cost: N250,000.00
Note: The is also available for Customised training by duration, venue & Fee

Statistics and Data Analytics For Decision Making (LAGOS)
2023-09-25 09:00 - 2023-09-29 16:00 | Lagos CMD, Centre for Management Development (CMD), Management Village, Shangisha, Lagos., Nigeria
INTRODUCTION
The use of statistics in the business world cannot be over-emphasized. It is used to find new markets, promote better customer retention, increase sales, and identify sales opportunities. Furthermore, statistics afford managers more confidence in handling uncertainties in business; despite the overflow of available data. It enables managers to make, consistent, quick, and smarter decisions and provide more stable leadership to employees looking up to them. Interestingly, statistics can also provide the necessary objective goals with stand-alone figures and hard evidence to substantiate management positions or decisions and give some level of certainty to the direction in which management is taking the company.
In this intensive, exciting, and interactive workshop, C4 Consultants will focus on helping participants to develop the relevant skills required to gather, analyze and interpret data for effective business decision-making.
At the end of this workshop, participants will be able to develop skills in:

Data Gathering.
Organizing and Manipulating Data for decision making
Problem-solving through data analysis
Application data in decision making
Analysing data for research purposes.

TRAINING OBJECTIVES
At the end of this workshop, participants will be able to:

explain sources of data for effective decision-making;
gather relevant data for the necessary analysis;
apply the various analytical tools in analysing research data;
interpret data and make necessary predictions and recommendations
apply data results in making informed decisions;

WHO SHOULD ATTEND?
This C4 Consultants training is designed specifically for:

Medical Directors and General Managers
Managers & Administrators
Researchers, Statisticians, and Supervisors
Financial & Management Accountants
Entrepreneurs & Business Owners; Officers; etc.
Officers that want to improve their skills in statistics and being fact based in decision

TRAINING METHODOLOGY
C4 Consultants courses utilise varieties of proven adult learning techniques to ensure maximum understanding, comprehension, and retention of knowledge. Interaction, practical exercises, and case studies (Learning-by-doing techniques) to ensure practical understanding and retention of information will also be applied.

DETAILED TOPICS / COURSE OUTLINE
Day One: Data Gathering and Manipulation of Data

Data & Data Gathering
Data Vs Information
Manipulation of Data
Population & Sample Size

Day Two: Descriptive Statistics

Graphical Displays of Univariate Data
Data Description-Numerical Measures of Central Tendency for Ungrouped Univariate Data
Data Description-Numerical Measures of Variability for Ungrouped Univariate Data
Data Description-Numerical Measures of Position for Ungrouped Univariate Data

Day Three: Exploring Data and Data Analysis

Exploring Bivariate Data
Exploring Categorical Data

Day Four: Uncertainty and Probability

Randomness, Uncertainty, and Probability
Discrete Probability Distributions
The Normal Probability Distribution
Sampling Distributions and the Central Limit Theorem

Day Five: Interpretation of Statistics and Making Decisions with Data
Interpretation of Statistics / Making Decisions with Data
Duration: 5 Days
Cost: N200,000.00
Note: The is also available for Customised training by duration, venue & Fee

Organizational Growth, Management & Employee Performance Workshop (ABUJA)
2023-09-07 09:00 - 2023-09-08 16:00 | FCT Abuja, Nigeria Capital Market Institute (NCMI), Abuja, Nigeria

Statistics and Data Analytics For Decision Making (PH)
2023-08-14 09:00 - 2023-08-18 16:00 | Port-Harcourt, Teadro Info-Tech Building, 51/76 Stadium Road,, Opposite Trust Fund, Rivers State, Nigeria

Conflict Resolution and Management Workshop (ENUGU)
2023-08-04 09:00 - 16:00 | Enugu, No 22, Awolowo Street, Behind Uwanu Police Station,, Uwani Enugu, Nigeria
INTRODUCTION
Conflict is an integral part of human existence, such that wherever there are two or more persons (whether in an organisation, family, religious places, and so on); it is bound to occur from time to time. It is important to state that conflict in itself is not always negative; however, it becomes negative when it is excessive and affects the existence of harmonious relationships.
Conflict is a clash or misunderstanding or disagreement between individuals arising from differences in thought processes, perceptions, attitudes, understanding, requirements, and sometimes even interests. Conflict occurs amongst individuals as well as among countries, political parties, states, villages, and towns. When conflicts are not addressed or controlled on time, it could lead to the undesirable situation even in the workplace (including fighting, working in silos, absenteeism, resignations, and the like). While conflict resolution tries to reduce or eliminate conflict, managing conflict or conflict management helps the involved parties to fashion out ways to tolerate each other within their relationship.
At the end of this training course, participants attending the Conflict Resolution and Management Workshop will be able to develop the following competencies:

Developing strategies for resolving workplace conflicts
Managing workplace conflicts.
Listening
Managing workplace relationships.

TRAINING OBJECTIVES
This Conflict Resolution and Management Workshop aims at enabling participants to achieve the following objectives:

discuss the causes of conflicts in the workplace;
explain the processes of conflict resolution;
Identify the effects of conflicts in the workplace;
explain the importance of listening and effective communication in the conflict resolution process;
explain the difference between conflict resolution and conflict management; and
develop strategies for managing conflicts in the workplace.

WHO SHOULD ATTEND?
This C4 Consultants training course is designed specifically for:

Managers, and Senior Officers.
HR Practitioners, Industrial Relations Officers, and Unionists.
Customer & Clients Relations Officers, Foremen, and Supervisors.
Officers, leaders, and other personnel desiring to improve their skills in conflict management.

TRAINING METHODOLOGY
C4 Consultants courses utilise varieties of proven adult learning techniques to ensure maximum understanding, comprehension and retention of knowledge. Interaction, practical exercises and case studies (Learning-by-doing techniques) to ensure practical understanding and retention of information will also be applied.

TRAINING OUTLINE
Day 1: Conflict Resolution and Management

Conflict Management
The art of Listening and Communication
Conflict Resolution Strategy in the workplace
Approach to Conflict Resolution in the Workplace
Attitude in Conflict Resolution and Management

Duration: 1 Day
Cost: N30,000.00
Note: The is also available for Customised training by duration, venue & Fee

Communication & Personal Effectiveness Workshop (ENUGU)
2023-08-03 09:00 - 16:00 | Enugu, No 22, Awolowo Street, Behind Uwanu Police Station,, Uwani Enugu, Nigeria
INTRODUCTION
The achievement of organizational vision, missions, and goals will be a mere academic exercise and a mirage without the individual employee’s personal effectiveness and ability to communicate these concepts and purposes in an effective and efficient manner to other team members. There are principles that make communication very effective and there are habits and principles that can make an employee effective in delivering his/her mandate in the organisation. These are the very skills this training is meant to deliver to participants
At the end of this training course, participants attending the Communication & Personal Effectiveness Workshop will be able to develop the following competencies:

Setting Personal Goals.
Effective Business Communication.
Time Management.

TRAINING OBJECTIVES
This Communication & Personal Effectiveness workshop aims at enabling participants to achieve the following objectives:

discuss the basic personal effectiveness skills;
explain how to achieve organisational growth;
Identify the various drivers of organisational growth;
explain succession planning and how it can bring about organisational growth;
explain performance management and its relationship with organisational growth;
Discuss the flaws of performance appraisal and how to overcome them; and
demonstrate how appraisal should be conducted successfully.

WHO SHOULD ATTEND?
This C4 Consultants training course is designed specifically for:

Executive Directors of SME Organisations
Entrepreneurs & Investors
Managers and Senior Officers
Those leaders and managers who aspire to develop a new set of values into their work, plus those who will manage long into the future.

TRAINING METHODOLOGY
C4 Consultants courses utilise varieties of proven adult learning techniques to ensure maximum understanding, comprehension, and retention of knowledge. Interaction, practical exercises, and case studies (Learning-by-doing techniques) to ensure practical understanding and retention of information will also be applied.

TRAINING OUTLINE
Day 1: Communication & Personal Effectiveness

Personal Goal Settings
Effective Habits for Success
Effective Business Communication
Managing your manager
Time Management

Duration: 1 Day
Cost: N30,000.00
Note: The is also available for Customised training by duration, venue & Fee

Workshop on Managing Hospital Business (ABUJA)
2023-07-17 09:00 - 2023-07-21 16:00 | FCT Abuja, Nigeria Capital Market Institute (NCMI), Abuja, Nigeria

Organizational Efficiency and Performance Improvement Workshop (PH)
2023-07-03 09:00 - 2023-07-04 16:00 | FCT Abuja, Nigeria Capital Market Institute (NCMI), Abuja, Nigeria
INTRODUCTION
In times of economic crunches and difficulties, when organisations are struggling to keep afloat in business, it is a veritable skill to know and apply various skills on how to continue providing quality goods and services to your clients without using up the available scarce resources in the organisation. This is a very crucial skill for all employees, from various works of life, (especially the directors, managers, and supervisors) of the organization.
This exciting and interactive C4 Consultants training course has been designed to help you discover the efficiency and effective strategies for improved performance in your organisation.
At the end of this training course, participants attending the organizational efficiency and performance improvement workshop will be able to develop the following competencies:

Apply work ethics, culture, and value in the day-to-day business operations.
Building Customer Driven organization
Leading organisational efficiency and effectiveness drive in the organisation
Strategies for customer attraction and retention
Understanding the dynamics of leadership functions and roles in performance improvement

TRAINING OBJECTIVES
This organizational efficiency and performance improvement workshop aim at enabling participants to achieve the following objectives:

discuss the importance of work ethics, culture, and organizational values in their efficiency drive.
explain the processes of making their organizations be customer driven.
distinguish the difference between organizational efficiency and effectiveness and also explain their importance to their organizations.
develop strategies on how to attract and retain their customers.
explain the various leadership roles and functions in the organization.
apply the various leadership skills in achieving organizational success.
demonstrate with examples, how communication and interpersonal relations can lead to organizational efficiency and effectiveness.

WHO SHOULD ATTEND?
This C4 Consultants training course is designed specifically for:

Middle and Senior-Level Executives
Human resources professionals, Administrators, and Supervisors
Medical practitioners (Doctors, Nurses, Pharmacists, Lab Scientists, Radiographers, and others)
Other professionals (Managers, Bankers, Client Services / Business Development Officers, Accountants, and others) who need to understand and adjust their work processes for better operational efficiency
Those leaders and managers who aspire to develop a new set of values in their work, plus those who will manage long into the future

TRAINING METHODOLOGY
C4 Consultants courses utilise varieties of proven adult learning techniques to ensure maximum understanding, comprehension, and retention of knowledge. Interaction, practical exercises, and case studies (Learning-by-doing techniques) to ensure practical understanding and retention of information will also be applied.

TRAINING OUTLINE
Day 1: Organizational Efficiency and Effectiveness

Overview of Organizational Efficiency and Effectiveness
Work ethics, Culture, and value
Building Customer Driven organization
Customer Attraction and Retention
Communication and Interpersonal Relations
Organizational Efficiency and Effectiveness

Day 2: Leadership and Performance Improvement Techniques

Leadership Functions and Roles
Organizational success through effective leadership
Performance Improvement Techniques

Practical and Brainstorming sessions
Duration: 2 Days
Cost: N150,000.00
Note: The is also available for Customised training by duration, venue & Fee

Marketing Skills for Entrepreneurs Workshop (ABUJA)
2023-06-26 09:00 - 2023-06-27 16:00 | FCT Abuja, Nigeria Capital Market Institute (NCMI), Abuja, Nigeria
INTRODUCTION
Developing various products and services can be very fascinating; but until the public and potential consumers are aware of these products and services and are willing to buy them, they remain unprofitable and unsustainable. As entrepreneurs, marketing is the avenue through which the whole gamut of activities is aimed at making people aware of one’s products and services and persuading them to buy the same. It is important to note that marketing is different from sales as sales are the product or end result of marketing.
This exciting and interactive C4 Consultants training course has been designed to help participants learn how to market their products and services for optimal profitability and business continuity.
At the end of this training course, participants attending the “Marketing Skills for Entrepreneurs” workshop will be able to develop the following competencies:

Developing appropriate Marketing Mix.
Designing fit-for-purpose promotion and advertisement mix for the organization.
Business Negotiation.
Conducting Business Research.
Developing Business Plans and Feasibility Studies.

TRAINING OBJECTIVES
This organizational efficiency and performance improvement workshop aim at enabling participants to achieve the following objectives:

explain the Principles of Marketing – (4Ps of Marketing);
differentiate between Marketing and Selling products and services;
explain what business promotion & advertisement is;
discuss the importance of understanding various consumer behaviour & business branding;
explain the concept of effective business communication in marketing;
explain the place of inventory & supply chain management in marketing exercise;
discuss the various elements of good feasibility studies and business plans; and
demonstrate the skills of negotiation in marketing practice.

WHO SHOULD ATTEND?
This C4 Consultants training course is designed specifically for:

Entrepreneurs & Business Owners.
Business Development Officers.

Those aspiring to develop their skills in marketing and consumer behaviour.

TRAINING METHODOLOGY
C4 Consultants courses utilise varieties of proven adult learning techniques to ensure maximum understanding, comprehension, and retention of knowledge. Interaction, practical exercises, and case studies (Learning-by-doing techniques) to ensure practical understanding and retention of information will also be applied.

TRAINING OUTLINE
Day 1: Implementation of the 4Ps of Marketing and Negotiations

Principles of Marketing – (4Ps of Marketing)
Marketing Vs Selling
Business Promotion & Advertisement
Consumer Behaviour & Business Branding
Effective Business Communication
Inventory & Supply Chain Management

Day 2: Business Research, Feasibility Studies, and Business Plans

Negotiation Skills
Business Research & Data Analysis
Business Plan / Feasibility Study

Writing Business Proposals
Duration: 2 Days
Cost: N95,000.00
Note: The is also available for Customised training by duration, venue & Fee

Organizational Efficiency and Performance Improvement Workshop (LAGOS)
2023-06-15 09:00 - 2023-06-16 16:00 | Lagos CMD, Centre for Management Development (CMD), Management Village, Shangisha, Lagos., Nigeria

Marketing Skills for Entrepreneurs Workshop (ENUGU)
2023-05-29 09:00 - 2023-05-30 16:00 | Enugu, No 22, Awolowo Street, Behind Uwanu Police Station,, Uwani Enugu, Nigeria

Conflict Resolution and Management Workshop (ABUJA)
2023-05-12 09:00 - 16:00 | FCT Abuja, Nigeria Capital Market Institute (NCMI), Abuja, Nigeria

Marketing Skills for Entrepreneurs Workshop (PH)
2023-05-10 09:00 - 2023-05-11 16:00 | Port-Harcourt, Teadro Info-Tech Building, 51/76 Stadium Road,, Opposite Trust Fund, Rivers State, Nigeria

Communication & Personal Effectiveness Workshop (ABUJA)
2023-05-09 09:00 - 16:00 | FCT Abuja, Nigeria Capital Market Institute (NCMI), Abuja, Nigeria

Decision Making & Critical Thinking Skills Workshop (PH)
2023-04-27 09:00 - 2023-04-28 16:00 | Port-Harcourt, Teadro Info-Tech Building, 51/76 Stadium Road,, Opposite Trust Fund, Rivers State, Nigeria

Building a Performance Driven Organisation Workshop (ABUJA)
2023-04-13 09:00 - 2023-04-15 16:00 | FCT Abuja, Nigeria Capital Market Institute (NCMI), Abuja, Nigeria

Workshop on Managing Hospital Business (LAGOS)
2023-03-20 09:00 - 2023-03-24 16:00 | Lagos CMD, Centre for Management Development (CMD), Management Village, Shangisha, Lagos., Nigeria

Decision Making & Critical Thinking Skills Workshop (ENUGU)
2023-03-09 09:00 - 2023-03-10 16:00 | Enugu, No 22, Awolowo Street, Behind Uwanu Police Station,, Uwani Enugu, Nigeria

Intermediate Performance Management (Enugu)
2022-09-19 09:00 - 2022-09-21 16:00 | Enugu, No 22, Awolowo Street, Behind Uwanu Police Station,, Uwani Enugu, Nigeria
Target Group
Senior Admin Officers, Health Administrators, and Supervisors, Entrepreneurs, Management staff of organisations, Heads of Marketing Units, Business Development Managers, Senior Business Analysts, Other Employees seeking a career in HR, etc.
At the end of the training, participants should be able to;

Interpret corporate objectives and develop appropriate goals for the department.
Align various employee tasks to corporate goals and objectives.
Evaluate objectively the overall performance of the department through the performance of employees.
Successfully implement performance management principles and practices in the department.
Conduct effective and unbiased appraisals for supervisors and team leaders.
Successfully manage conflicts arising from performance appraisals

Course Outline:

Employees Motivation Drive
Executing Solutions to Performance Management Challenges
Rewarding Management
Managing Employee Talent
Performance Appraisal & Feedback
Managing Under Performance
Conflict Resolution & Management
Developing Performance Management Toolkit

Duration: 3 Days
Cost: N115,000.00
Note: The is also available for Customised training by duration, venue & Fee

Effective Business Communication & Conflict Resolution (PH)
2022-09-01 09:00 - 2022-09-02 16:00, 2022-01-10 09:00 - 2022-01-11 16:00 | Port-Harcourt, Teadro Info-Tech Building, 51/76 Stadium Road,, Opposite Trust Fund, Rivers State, Nigeria
Target Group
Managers, Supervisors or anyone wishing to expand and advance their interpersonal and managerial skills.
At the end of the training, participants should be able to;

Identify the elements and principles of communication
Explain the communication process and demonstrate how it works
Demonstrate the ability to prepare and present short speeches
Describe and practice key listening skills
Prepare a clear and informative piece of written communication
Identify common communication problems in business
Demonstrate the ability to ask probing questions that can lead the required information
Identify the various non-verbal communications and the related interpretations
Develop effective listening skills
Demonstrate the ability to resolve conflict arising from communication gaps

Course Outline:

Effective Business Communication
Principles and Processes of Effective Business Communication.
Business Reports and Technical writing.
Effective listening and presentation skills
Conflict Management

Duration: 2 Days
Cost: N60, 000.00
Note: The is also available for Customised training by duration, venue & Fee

Advanced Hospital Administration & Management (PH)
2022-08-01 09:00 - 2022-08-03 16:00 | Port-Harcourt, Teadro Info-Tech Building, 51/76 Stadium Road,, Opposite Trust Fund, Rivers State, Nigeria
Target Group
Medical Directors, Medical Consultants, Senior Managers of Health Facilities, Hospital Administrators & Managers, Nursing Services Coordinators, Matrons, Heads of Pharmacy, Laboratory, Radiology, Senior Nurses, Other Employees seeking a good knowledge and mastery of Hospital Administration & Management.
At the end of the training, participants should be able to;

Describe the principles of hospital management
Describe the role of an administrator in a hospital.
Apply Management principles in Hospital Administration.
Explain the governance framework applicable to hospitals
Explain Team Dynamics in the hospital.
Manage the human resources available in the hospital.
Describe the roles of hospital administrators in managing clinical and non-clinical wastes in hospitals.
Apply the principles of Financial Management in Hospital Services.
Consider various aspects of planning, operating and evaluation of different utility services in hospitals.
Describe the Importance of material management in hospitals.
Implement performance management principles and conduct successful performance appraisal for all cadre of employees in the hospitals.

Course Outline:

Principles of Hospital Management
Hospital Administration & Management (Roles & Responsibilities)
Governance framework in hospitals.
Building effective teams in hospitals.
Human Resource Management
Waste Management
Financial Management principles & practices
Materials & Inventory Management.
Utility Services Management in hospitals.
Performance Management System.
Legal aspects of health and Health statistics

Duration: 3 Days
Cost: N275,000.00
Note: The is also available for customised training by duration, venue & Fee

Work Ethics, Culture and Values
2022-02-21 08:00 - 2022-02-23 17:00 | Enugu, No 22, Awolowo Street, Behind Uwanu Police Station,, Uwani Enugu, Nigeria
Work ethics are the sets of values, attributes, and attitudes of determination and dedication that employees exhibit in their places of work towards their jobs. The way organizations respond to the external environment.
An organization is composed of many individuals and groups with various characteristics and behaviors. Hence it becomes essential for the managers to consider Work Ethics, Culture, and Values so as to achieve desired results.

Accounting for Non-Accountants (PH)
2022-02-04 08:00 - 2022-02-06 17:00 | Port-Harcourt, Teadro Info-Tech Building, 51/76 Stadium Road,, Opposite Trust Fund, Rivers State, Nigeria

Statistics and Data Analysis (Enugu)
2022-01-25 08:00 - 2022-01-27 17:00 | Enugu, No 22, Awolowo Street, Behind Uwanu Police Station,, Uwani Enugu, Nigeria

Thesis Writing Course for Doctorate Program (Enugu)
2022-01-18 09:00 - 2022-01-20 16:00 | Enugu, No 22, Awolowo Street, Behind Uwanu Police Station,, Uwani Enugu, Nigeria
Target Group
Ph.D. students and anyone seeking to build skills and mastery in conducting research, writing publications and developing others in research works.
At the end of the training, participants should be able to;

Describe the various parts and contents of good research work.
Explain the characteristics of a good research topic.
Identify sources of research topics
Write a standard statement of problems, research objectives, research questions and research hypothesis, research scope, limitations of the study, etc.
Source relevant research materials from the internet and other secondary sources.
Prepare standard empirical review on a chosen topic and establish relevant gaps.
Determine the appropriate research method, population, sample size, validity & reliability of sample size, etc.
Determine the appropriate research analysis tools for the work
Analyse, summarise and present research findings in an acceptable manner.
Interpret findings and make appropriate Recommendations.
Write an abstract of research work.
Supervise postgraduate research work.
Coach others in research work.

Course Outline:

Contents of a good Research work
Preliminaries
Introduction, Statement of Problems, Research Questions, Research Hypothesis, Research Scope, Limitations, Definitions of Terms, etc.
Review of Related Literatures
Conceptual Review
Theoretical Review
Empirical Review and Summary.
Related Theories.
Research Method
Methods of Data Analysis and Presentation
Conclusion and Recommendation
Abstract writing
Referencing

Duration: 3 Days
Cost: N75,000.00
Note: The is also available for Customised training by duration, venue & Fee

Performance Management Courses for Beginners (PH)
2022-01-13 09:00 - 2022-01-15 16:00 | Port-Harcourt, Teadro Info-Tech Building, 51/76 Stadium Road,, Opposite Trust Fund, Rivers State, Nigeria
Target Group
Admin Officers, Health Administrators, Supervisors, Entrepreneurs, Management staff of organisations willing to increase their performance, Marketers, Business Development Officers, Business Analysts, other employees seeking to improve their performance in their organisation, etc.
At the end of the training, participants should be able to;

Explain in simple terms the concept of performance.
Apply performance principles in their day to day business activities and personal lives
Set clear goals from the business objectives.
Monitor performance and align with objectives.
Explain in detail the elements and pillars of performance management.
Conduct appraisals for subordinates & team members.

Course Outline:

Understanding the Performance Management Process
Creating Performance Management Culture
Outcome-Based Conversations
Building Trust and Extracting Employees Commitment
Scoping Employee Goals
Aligning employee and organizational goals
Monitoring Performance Objectives
Team Dynamics
Performance Appraisal & Feedback

Duration: 3 Days
Cost: N75,000.00
Note: The is also available for Customised training by duration, venue & Fee
